Secteur : ONG

Poste proposé : DIRECTEUR DE PROGRAMME (0883),TCHADConcern Worldwide recrute un Directeur de Programme (0883),Tchad
Salaire : 44095 € – 48995 €

Basé dans le pays : Tchad

Titre du poste : Directeur de programme

Type de contrat : Durée fixe à temps plein

Allocation annuelle : 3000 e

Avantages : voir les conditions générales ci-jointes pour les avantages

Date de clôture : 27 mai 2020

About the role :

This is a 24 month, replacement role with unaccompanied terms based in N’Djamena with a salary of €44,095 – €48,995 – Grade 5.

You will report to the Country Director and will line manage Area Coordinator Goz-Beida, Emergency Response Programme Coordinator (Lac); Communication and Advocacy Officer, PSO, M&E Manager and work closely with Country Finance Manager, Base Manager (Goz Beida); HR Manager, Dublin staff (RD, Desk Officer, SAL technical advisors, etc.)

We would like you to start asap.

Your purpose :

Concern has been operating in Chad since 2007 and, following an initial response to the refugee crisis in the East, has further developed its presence in country mainly through integrated programme and by working on the nexus humanitarian-development. Concern is widely recognize in Chad as one of the main actor for resilience programming and is one of the few organisations with a long-term programme to address the root causes of vulnerability. Concern Worldwide has been recently selected as Consortium Lead for a 3-year programme DIZA “Programme de Développement Inclusif des Zones d’Accueil au Tchad”, and is strengthening its work on long-term programming and resilience in the Sila Region as well as in the Lake, where currently has also scaled up its humanitarian intervention to support vulnerable communities affected by the Lake crisis.

As a member of the Senior Management Team (SMT) you will provide leadership in the development and management of the overall country programme, ensuring an integrated multi-sectoral approach in both a development and emergency context. Reporting to the Country Director (CD), take specific responsibility for coordinating and managing the implementation of Concern’s programme in Chad in accordance with relevant policies and the country plan. You will represent Concern to relevant external stakeholders as necessary.

You will be responsible for :

Senior Management role :

Participate in the development/review of Concern Chad’s Country Strategic Plan (CSP) and other strategic frameworks (Preparing for Effective Emergency Response (PEER), Security Management Plan (SMP), Core Humanitarian Standards (CHS) Implementation Plan, etc. in collaboration with all relevant staff and third parties as necessary ;
Participate in the management of the country programmes strategic issues through involvement in decision making and regular participation in SMT and CMT meetings/discussions ;
In collaboration with the CD identify and secure appropriate sources of funding to support current and new programme activities in Chad and in line with the country strategic plan ;
In conjunction with the Area Coordinator(s) and MEAL Manager, ensure that internal and external reporting requirements are met in an effective and timely manner through effective project management and monitoring ;
Take a lead role in ensuring that Concern Chad adheres to international minimum standards of accountability and quality, through the application of the Core Humanitarian Standard (CHS), and other relevant external standards, and internal documents relating to policies and procedures ;
Disseminate organizational learning through documenting case studies, cross-visits, newsletters/bulletins etc.
Programme development and management :

Lead programme development by ensuring the development, in a participatory manner, of high quality Project Concept Notes, Proposals and associated budgets, ensuring adherence to Concern Worldwide PCMS, HCUEP, the Chad CSP, and all relevant global Concern policies & procedures ;
Provide management support to the Area Coordinator(s), Emergency / DRR Manager and MEAL Manager to ensure effective implementation and monitoring of programme activities ;
Ensure and oversee M&E and primary research and analysis is undertaken in a timely and appropriate manner, including overseeing support visits by regional and SAL Advisors and consultants ;
Provide technical and management support to the Area Coordinator, Emergency Coordinator, and PM’s to ensure an ever increased integration of the programme and that an effective multi-sectoral M&E system is developed and implemented efficiently and ensuring that achievements of programme goals and objectives are captured as well as issues/challenges and lessons learned are adequately documented ;
Develop a comprehensive and participatory programme planning and implementation process that includes programme participants, staff, and partners and other stakeholders as appropriate ;
Oversee the development of Concern Chad’s CHS Implementation Plan and other Accountability Frameworks and provide management and technical support to the Programme Coordinators (Goz-Beida and Lac) and other relevant staff in its implementation ;
Ensure the highest standards of mainstreaming (HIV&AIDS and Gender Equality) by implementing Concern policies and best practices in accordance with the local context ;
Ensure new projects are launched with appropriate staff training / induction and agreed programme planning activities (recruitment schedule, procurement plan, etc.) ;
Working closely with other CMT members, ensure any project closures are carried out in compliance with all relevant donor and Concern requirements, working closely with other members of the CMT.
Resource Management :

Work with the Country Finance Manager and the programme budget-holders to ensure close monitoring and appropriate management of relevant budgets & expenditure ;
Ensure that annual programme budgets (and budget revisions) are complete, realistic and comply with relevant Concern and donor requirements ;
Ensure that project proposal budgets are complete, realistic and comply with relevant Concern and donor requirements.
People Management :

Line manage PSO, MEAL Manager, Communication and Advocacy Officer, contributing to their capacity building and career development ;
Provide technical support and on-going on-the-job training and coaching to staff, including in particular a thorough induction at the start of their contract ;
Ensure that all positions have accurate job descriptions and that each member of the team fully understands outcomes which are expected of them, by setting SMART objectives, and that they are aware of the success criteria relating to their work ;
Ensure that all staff are aware of and comply with Concern’s policies and procedures ;
Monitor and review performance and hold staff accountable for meeting the success criteria; give corrective feedback where required and take decisive action in the case of poor performance ;
Identify technical expertise gaps in relevant sectors and help ensure those gaps are filled (through consultants, Dublin advisors and / or the creation of new Concern Chad positions).
Representation :

Stand in for the CD when necessary to represent Concern at relevant government, donor, UN or inter agency meetings ;
Take on the Acting CD role in the CD’s absence from Chad ;
With the CD, contribute to national-level NGO / UN coordination efforts to facilitate effective humanitarian intervention in the country ;
Ensure that Concern is appropriately represented and participates in relevant coordination structures at the field level.
Other :

• Take active measures to address equality issues, particularly relating to gender, in programme as well as in operational (e.g. HR, logistics, etc.) activities ;
• Ensure the highest standards of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholders’ participation at all stages of the project cycle ;
• Be aware of, understand and comply with all of Concern’s policies and procedures (finance, logistics etc.) ;
• Be aware of, understand, comply with and be a model of Concern’s HR policies like Concern’s Code of Conduct and Associated Policies ;
• Ensure that every member of the programmes team is aware of, understands and complies with all of Concern’s policies and procedures ;
• Fully adhere to security protocols and procedures and ensure that all members of the programmes team also do so. Contribute to on-going security management and planning as necessary ;
• Produce strategic analysis and plans for programme expansion, including in a new area, if required ;
• Actively participate in any emergency response if necessary ;
• Undertake other related duties as may reasonably be assigned by the Country Director (the line manager for this role).

Profil recherché pour le poste : DIRECTEUR DE PROGRAMME (0883),TCHADEssential :

• 3^rd level qualification in relevant field humanitarian assistance, development, social sciences or other related professional fields ;
• At least 5 years overseas experience with an NGO with an emphasis on programming and 2-3 years at a senior management level. At least 2 of these years should be in managing a complex and insecure emergency context ;
• Experience of leading and managing a diverse team of senior staff including international staff. Proven strong management ability, including ability to motivate and develop skills of others ;
• Experience of mainstreaming accountability, equality, protection and DRR; ensuring accountability to beneficiaries, staff, partners and other stakeholders; monitoring & evaluation processes, ensuring programme quality ;
• Knowledge of rights based approaches, equality issues and advocacy skills. Strong understanding and commitment to the promotion of equality ;
• Excellent organisational and planning skills. Strong problem solving and analytical skills ;
• Fluent French and English (written and spoken) ;
• Willingness to travel frequently to rural field locations and spend periods of time away from the capital in which the PD position is based and experience fairly basic conditions.

We would also like :

• Work experience in Chad or any Francophone or Sahelian country in Africa ;
• Knowledge of Concern Policies and Programming Approaches ;
• Experience of managing projects transitioning from emergency response to early recovery and development would be an advantage.

Poste proposé : Coordinateur Régional, Bol, TchadACTED :
Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.
ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,600 national staff 400 international staff, ACTED is active in 37 countries and implements more than 500 projects a year reaching over 14 million beneficiaries.

ACTED Chad :

ACTED has been working in Chad since 2004, with coordination base in N’ Djamena and three programme bases in Oum Hadjer, Ngouri and Baga Sola. The teams are implementing an integrated response to the multisectoral needs of the population affected by structural problems as well as cyclical shocks. In order to respond to the various challenges, ACTED deploys activities to respond to humanitarian emergencies, fight food insecurity, improve access to water, hygiene and sanitation infrastructure and support the strengthening of local governance and sustainable economic integration.

You will be in charge of :

• 1. Positioning
• Context analysis: Ensure ACTED has an up-to-date understanding of the area’s socio-economic situation, trends, needs and gaps, and who does what and where (3W)
• Strategy Implementation: Take a lead role in implemeting ACTED’s coutry program strategy in the area identifying strategic opportunities for expanding ACTED’s work in the area, and in particular :
• Identify new opportunities and new sectors of intervention ;
• Consolidate and stabilizate programming ;
• Review the geographic and thematic footprint ;
• Ensure activities are relevant and meeting area/beneficiary needs ;
• Identify ACTED added-value ;
• Ensure humanitarian principals are adhered to ;
• Contribute to identifying new donors, private sector partners, national and international NGOs, think tanks, academia, etc. to work with in the area based on complementarity and added value.

Networking, positioning and general representation :

• Participate in donor meetings at area level and communicate relevant information to the Country Director and other relevant staff;
• Establish, maintain and improve active and regular working relationships with other NGOs, UN agencies, clusters, working groups, consortia, etc. at area level ensuring maximum visibility of ACTED
• Establish, maintain, and improve active and regular working relationships with local authorities and where necessary non-state actors and obtain required authorizations and buy-in for ACTED’s activities at area level
• Ensure ACTED is represented in key clusters, working groups, NGO coordination bodies, etc. at area level

Proposal development :

Lead assessment(s) at area level to ensure proposals are relevant ;

• Support the Country Director and Project Development Department in proposal conceptualisation (problem statement, logframe) within the framework of the country, regional and global strategy ;
• Contribute to budget design ensure budget needs at area level have been taken into consideration.
• Advocacy : Contribute to drafting issues papers, advocacy notes, press releases on relevant humanitarian and development issues in the area of operation.
• Promotion of ACTED network: Keep abreast with and contribute to ACTED’s global initiatives and global trends, in particular Impact (REACH, Agora), Convergences and Oxus.

2. Management and Internal Coordination :

Staff Management :

• Ensure that all staff in the area understand and are able to perform their roles and responsibilities related to area operations and link with the capital Head of Departments ;
• Promote team building, productivity and staff welfare ;
• Mentor and support the team to build capacities, and improve efficiency and performance, and follow career management ;
• Manage interpersonal conflicts among staff at area level.

Internal Coordination :

• Facilitate interdepartmental communication and information sharing for a positive working environment ;
• Ensure implementation of ACTED coordination mechanism at area level (WAM, MAR, FLAT meeting, etc.).

3. Project Implementation Follow-up :

Project Implementation Tracking :

• Supervise Project Managers in the area and provide support to project implementation through trouble shooting and eliminating blocking points ;
• Monitor output achievement, cash burn rates and ensure a time completion of projects through review of PMFs, BFUs and project reports ;
• Ensure that relevant project information are up-to-date and available for reporting purposes ;
• Ensure coordination and complementarity amongst projects within the area of intervention.

Project Quality Control :

• Ensure the application of a practical field based M&E system/plan for each project ;
• Conduct frequent field visits to project sites to assess activities and ensure efficient use of resources ;
• Advise Project Managers to adapt projects according to monitoring and evaluation findings ;
• Ensure beneficiary feedback mechanisms are in place ;
• Ensure capitalisation of best practices and lessons learnt for projects in the area of operations.

Partner Management :

• Identify potential local partners in the area based on an assessment of complementarity and added value ;
• Provide support to partners in project implementation and ensure timely and qualitative implementation of projects by partners in line with ACTED and donor requirements.
• 4. FLATS Management :
• Finance Management :
• Control project budgets at area level to avoid under/over spending ;
• Ensure accurate budget forecasting and efficient cash flow management ;
• Ensure timely and accurate area finance TITANIC reporting.

Logistics & IT Management :

• Ensure timely procurement and adherence to rules of origin and nationality at area level ;
• Ensure quality supply management at area level ;
• Ensure proper asset management at area level and enforce asset investment policy ;
• Ensure proper stock management at area level ;
• Ensure proper IT systems, data back-up and protection from malware at area level ;
• Ensure sufficient and reliable means of communication at area level ;
• Ensure timely and accurate area logistics TITANIC reporting.

Administration and HR Management :

• Ensure transparent and timely recruitment of national staff and contribute to international staff recruitment upon capital request ;
• Proactively adapt the staffing structure to needs and funding ;
• Ensure regular performance appraisal and career management for staff at area level ;
• Ensure timely and accurate area HR TITANIC reporting ;
• Ensure timely exit forms.
• Transparency/Compliance Management :
• Minimize risk of fraud and corruption by ensuring adherence to ACTED FLATS procedures ;
• Ensure that staff is aware of ACTED’s transparency and whistle blowing policy.

Security Management :

• Analyse the security context at area level and in close collaboration with the Country Security Manager contribute to defining, analysing and evaluating risks ;
• Engage with relevant key stakeholders at area level to ensure access and support of interventions ;
• Address security and safety risks by implementing standard operating procedures defined for the area ;
• Ensure the offices and houses conform to recommended security, health and safety standards ;

Ensure all staff in the area adhere to security procedures ;

• Ensure security incidents at area level are promptly reported to the capital.

Profil recherché pour le poste : Coordinateur Régional, Bol, Tchad

• University education in a relevant field such as international development, emergency operations, humanitarian programming, technical degree in camp management, or the like ;
• At least four years relevant work experience, preferably including camp settings ;
• Extensive project management experience (management, planning, staff development and training skills) in emergency and/or development programmes ;
• Base management skills preferred ;
• Proven capabilities in leadership and management required ;
• Ability to work well and punctually under pressure ;
• Strong negotiation and interpersonal skills, and flexibility in cultural and organizational terms ;
• Ability to work well and punctually under pressure ;
• Knowledge of local language and/or regional experience an asset.

Poste proposé : Coordinateur MEAL du Consortium (1027), TchadSalaire : 400003 € – 44449 €

Basé dans le pays : Tchad

Titre du poste : Coordinateur du Consortium MEAL

Type de contrat : Durée fixe à temps plein

Date de clôture : 3 juin 2020

Description :

This is a 30 month (negotiable) role with unaccompanied terms based in N’Djamena. It is at grade 4 and has a salary range €40,003 – €44,449 per annual plus benefits.

 Job Purpose :

Concern Worldwide is the Consortium Lead for a 4-year programme DIZA-Est “Programme de Développement Inclusif des Zones d’Accueil au Tchad dans l’Est du Chad”. Grounded in the triple nexus, its overall objective is to improve the living conditions and the resilience of the local population in areas of high concentrations of refugees and returnees in three provinces in Eastern Chad (Ouaddai, Sila, Salamat).

The Monitoring, Evaluation, Accountability and Learning Coordinator (MEAL Coordinator) is responsible for ensuring high quality programme planning, monitoring, evaluation and learning across the DIZA programme in the Provinces, working in close collaboration with program managers, M&E managers, research partners and the Consortium Coordinator.

Under the responsibility of the DIZA Consortium Coordinator, the MEAL Coordinator will work closely with the other M&E focal points and DIZA staff of consortium partners to ensure effective M&E and quality in the DIZA Programme. While you will be based in N’Djamena, your role involves travel to the three programme provinces.

Main Duties & Responsibilities :

Monitoring and Evaluation : 

• In collaboration with the Consortium Coordinator, design, implement and oversee an M&E system that provides appropriate measures of programme progress against agreed objectives ;
• Oversee the design and lead on the implementation of baseline, midline, and endline surveys for ;
• DIZA and provide support to the Program Managers in reviewing data and how it relates to program activities ;
• Ensure that Concern has robust tracking systems to provide relevant data for donor requirements and for internal learning ;
• Support the implementation of technical surveys working with the relevant Consortium members to ensure good practice in data collection, that staff and agents involved have a good understanding of their roles, and that the data analysis is timely and meaningful ;
• Support the Program Managers in designing harmonized data collection tools by ensuring that these tools meet the requirements of donors ;
• Ensure all aspects of the programme activities adhere to programme quality standards and policies (PM&E, accountability and mainstreaming of gender and protection) in a coherent and integrated manner ;
• Lead the M&E technical committees with the Consortium members ;
• Take the lead on internal evaluations and be the focal point for external evaluations ;
• Provide support to the programme in expanding the use of digital data collection and guidance on the use of DDG (Digital Data Gathering) devices for data collection activities where relevant ;
• Coordinate with the MEAL Coordinator for DIZA-Sud, the programme is the equivalent of DIZA-Est but in the South of Chad and with different organisations ;
• In collaboration with the Consortium Coordinator, prepare detailed and clear documents presenting programme data that can be communicated to external stakeholders ;
• Review and compile consortium reports. 

Research :

• Be the focal point for research partnerships related to DIZA. In particular, provide technical advice and take part in conducting research for DIZA and support surveys for planned pieces of research. Work in collaboration with the consortium members, particularly on aspects pertaining to equality and empowerment of vulnerable groups ;
• Provide support through operational research that supports the conduct of surveys and focus groups as well as other data collection operations. 

Accountability : 

• Ensuring the highest accountability standards through communication and information sharing within and outside the program. Ensure the participation of staff, beneficiaries and other stakeholders at all stages of the project cycle ;
• Support internal and external reporting by ensuring that the consortium is aligned with the highest standards of compliance with donor requirements ;
• In line with Consortium Commitments under the Core Humanitarian Standards (CHS), work closely with Consortium Members to support them and actively encourage community participation during design and implementation of the Complaints Response Mechanism to ensure accountability across the programme ;
• Adhere to the standards outlined in the Code of Conduct (CoC) with Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking Policy and ensure these policies are promoted to teams, partner organizations and beneficiaries.

Learning and Knowledge Management :

• Implement a Results Based Management System of DIZA by ensuring that the data from the programme’s periodic reviews are translated into documented learning that leads to adaptations where necessary and contributes to institutional knowledge ;
• Produce publication-quality documents based on DIZA’s programmatic learning that can be shared with the humanitarian community ;
• Assist the Country Management Team in developing specific papers and reports related to DIZA as needed ;
• Provide support to the Program Managers in the management of the program and supporting files (hard copy and digital). Provide guidance and support to all staff regarding file storage protocol and archiving both digital, paper and server usage.

Capacity Building :

• Ensure needs-based training on M&E tools is provided for Consortium members so teams can implement their M&E plan effectively. Expose staff to a range of M&E methodologies for the collection of both qualitative and quantitative data ;
• Ensure that knowledge of approaches filters down to front line staff and partners ;
• Work with programme management to support them in applying lessons learnt, follow up on progress and provide continual support ;
• Ensure consortium members have fundamental PM&E knowledge, skills, attitudes and practices. 

Profil recherché pour le poste : Coordinateur MEAL du Consortium (1027), Tchad

• Master’s degree in Development or Humanitarian Studies or in a similar field ;
• A minimum of 3 years’ overseas experience in monitoring and evaluation activities for donor-funded initiatives, emphasis on impact and theories of change experience ;
• Strong analytical skills and understanding of all aspects of quality programming ;
• Demonstrated experience of developing and managing different project cycle M&E steps and processes (M&E plans, logical frameworks, base and end-line surveys, mid-term and final evaluations, etc.) ;
• Demonstrated experience in applying quantitative and qualitative methodologies ;
• Ability to translate M&E concepts into practical methods and tools for teams in the field ;
• Excellent communication skills (written and spoken) and significant experience in reporting to institutional donors in both French and English ;
• Proven Experience of managing coordination mechanisms with multiple stakeholders, preferably within a consortium structure ;
• Strong interpersonal skills and ability to work under pressure ;
• Knowledge of Digital Data Gathering (DDG).

Desirable :

Special Skills, Aptitude or Personality Requirements :

• Ability to build productive working relationships with multicultural and multidisciplinary teams ;
• Ability to organize and prioritize workload ;
• Initiative and creativity, both individually and working in team ;
• Positive attitude of can-do, solution-oriented ;
• Excellent writing and proofreading skills ;
• Ability to cope with stress and to work under pressure to strict deadlines ;
• Excellent knowledge of Microsoft Office.

Poste proposé : CHEF DE PROJET DISTRIBUTION, BOL, TCHAD (PM/TCH)ACTED :
Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential.

ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential.

We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,600 national staff 400 international staff, ACTED is active in 37 countries and implements more than 500 projects a year reaching over 14 million beneficiaries.

ACTED Chad :

ACTED intervient au Tchad depuis 2004, avec une base de coordination nationale à N’Djamena, et trois bases programmes à Oum Hadjer, Ngouri et Baga Sola. Les équipes ont développé une réponse globale aux besoins multisectoriels d’une population affectées aussi bien par des problématiques structurelles que des chocs conjoncturels. Afin de répondre aux différents enjeux, ACTED met en œuvre des programmes de réponse aux urgences humanitaires, de lutte contre l’insécurité alimentaire, d’amélioration de l’accès aux infrastructures en eau, hygiène et assainissement, couplés à des interventions en appui au renforcement de la gouvernance locale, et d’insertion économique durable.

You will be in charge of :

1.Project Planning :

Develop overall project implementation strategy, systems, approaches, tools, and materials ;
Organize project kick-off and close-out meetings ;
Plan the various stages of project implementation and set direction by prioritizing and organizing activities and resources to achieve project objectives.
2. Project Implementation Follow-up :

Oversee and manage the implementation of the project ensuring that technical quality and standards are considered and respected during project(s) implementation ;
Organize regular project coordination meetings with project team ;
Ensure budget utilization and physical target achievements are reviewed at least once a month as per work plan ;
Ensure project implementation is on time, target and budget, using effective M&E systems to reach desired impacts ;
Ensure that the project is implemented in accordance with relevant ACTED technical guidelines and standards ;
Anticipate and mitigate risks and trouble-shoot any unforeseen challenges during the project implementation ;
Regular update the work plan, output tracker, PMF and other documents relevant for effective project management.
3. Administration and Operational Management of Project Implementation :

3.1. Finance :

Review the BFU(s) and provide accurate forecasts with BOQs ;
Forecast monthly cash requirements of the project and submit to AC.
3.2. Logistics :

Contribute to the development of Procurement plans ;
Send accurate and precise order forms in a timely manner ;
Contribute to quality checks and procurement committees to finalise suppliers’ selection according to applicable scenario ;
Confirm quality of material selection if and when applicable ;
Ensure a proper management and use of the project assets and stocks ;
Plan team movements based on available fleet and applicable policies.
3.3. Administration/HR :

Participate in the recruitment of technical staff (development of organigrams, ToRs, elaborating the tests and reviewing them; interviews etc) ;
Ensure that project staff understand and are able to perform their roles and responsibilities ;
Follow-up the work plans and day-to-day activities of the project staff ;
Manage the project staff in cooperation with Area Coordinators ;
Ensure a positive working environment and good team dynamics ;
Undertake regular appraisals of staff and follow career management ;
Manage interpersonal conflicts ;
Ensure capacity building among staff in relevant sectors.
3.4. Transparency :

Ensure project records and documents (Flat files, beneficiary list, donation certificates, attendance sheets etc) are adequately prepared, compiled and filed according to ACTED procedures ;
Ensure staff awareness of, and respect of, ACTED’s code of conduct and FLATS procedures.
3.5. Security :

Ensure that each member of the project team is aware of security issues, policies, SOPs and they follow them accordingly ;
In cooperation with the relevant Security Officer, monitor the local security situation and inform the Country Director or Area Coordinator and Country or Area Security Officer of developments  through regular written reports ;
Contribute to the updating of the security guidelines in the project area of intervention.
4.External Relations :

Support, facilitate or undertake communication and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners and stakeholders in all stages of project design and implementation ;
Cultivate good relations with key humanitarian actors – local and international, including government authorities and non-state actors, through regular attendance at technical meetings and bilateral meetings ;
Ensure that at all times contact with beneficiaries is conducted in a sensitive and respectful manner ;
Where relevant, liaise with donors and work closely with partners on project updates, site visits and other communication ;
Identify opportunities to collaborate and coordinate efforts with other organizations to ensure our activities build upon – rather than replicate – the work of others.
5. Quality Control :

Assess the activities undertaken and ensure efficient use of resources ;
Undertake regular field visits to provide technical guidance and supervision as well as regularly monitor the progress of project activities ;
Ensure lessons learned are documented, shared and reflected in project planning and decision making ;
Advise on, and assist with, project reviews conducted by AMEU ;
Ensure quality control, analysis of added-value and impact, identification and capitalization on best practices and lessons learnt and provide relevant feedback for new project development ;
Identify and analyse gaps, ACTED’s added value, synergies and opportunities in the areas the project(s) is / are implemented and pass relevant information to the N+1.
6. Reporting :

Provide regular and timely updates on progress and challenges to supervisors and other team members ;
Draft (internal) narrative reports and contribute to the development of financial reports through regular budgetary follow up ;
Contribute to drafting of (external) project progress reports, ensuring the quality and accuracy of technical information provided.

Profil recherché pour le poste : CHEF DE PROJET DISTRIBUTION, BOL, TCHAD (PM/TCH)

• Project management experience in the required sector, in emergency and/or development ;
• Proven capabilities in leadership and management required (large team) ;
• Perfect verbal and written communication skills in English ;
• Knowledge of local language and/or regional experience is an asset ;
• Ability to work well under pressure.

Aussi, dans le cadre de la mise en oeuvre de ses activités, CARE recrute pour deux 02 Assistants Redevabilité, basés à Moissala et Goré.

Résumé du poste :

Sous la supervision générale du Coordinateur de zone/base et la supervision du MEAL Officer en étroite collaboration avec les autres membres, le Gestionnaire du mécanisme de plaintes et feedbacks communautaires sera chargé de :

• Contribue à l’encadrement, la supervision et la mise en œuvre directe des activités axée sur son domaine dans les questions de la gestion de plaintes ;
• Assure la mise en œuvre des activités, le suivi et l’évaluation des activités liées à la mise en place des structures communautaires en matière de gestion de plaintes dans les sites des retournés et dans les villages hôtes en étroite collaboration avec les autres acteurs et partenaires intervenant dans le domaine sur le terrain ;
• Veiller à la planification et au déroulement de l’ensemble des activités dans les zones d’interventions, Sites et village sous sa responsabilité en s’assurant de la participation de chacun des membres des comités ;
• Travaille en collaboration directe avec les agents de terrain, des leaders communautaires, les comités villageois en vue de régler certaines plaintes selon les degrés de sensibilité et selon sa compétence ;
• Appuyer les équipes MEAL dans la mise en place de mécanisme communautaire de gestion de plaintes et feedbacks communautaires.

Lignes hiérarchiques :

Le titulaire du poste se trouve sous la supervision générale du Coordinateur de zone/base en collaboration avec le MEAL Officer dans sa zone d’intervention.

Dimension du poste :

• Avoir un sens poussé de la confidentialité afin de créer un environnement où les bénéficiaires peuvent facilement soulever les inquiétudes, avoir confiance dans le mécanisme et être sûr qu’il n’y aura pas de représailles s’ils utilisent le mécanisme ;
• S’assurer que les personnes qui déposent les plaintes soient protégées en toute sécurité, soupeser soigneusement les risques potentiels pour les différents usagers du MGP ;
• Implémentation/organisation du monitoring de la redevabilité dans toutes ses dimensions, dans la collecte de données et la mise en place des outils et assure la mise en place nécessaire pour les rapports et le suivi ;
• Avoir une bonne capacité d’écoute, d’analyse et de communication d’informations ;
• Avoir une bonne compréhension du mécanisme de gestion de plaintes communautaires, être capable de donner des conseils techniques et des orientations aux comités de gestion de plaintes ;
• Concevoir et développer des formations pour les communautés et des matériaux d’information, d’éducation et de communication pour éduquer les hommes, les femmes et les jeunes sur la redevabilité ;
• Mener des campagnes de sensibilisation sur la notion de redevabilité multidimensionnelle (vers le bailleur, les bénéficiaires, les parties prenantes etc.) ;
• Rapporter régulièrement les informations sur le mécanisme de gestion de plaintes de tous les projets de la base ;
• S’assurer de la circulation de l’information et des communications dans sa direction et détermine les mécanismes de contrôle requis ;
• Identifier les canaux d’information et de communication interne et externe de sa direction, les recommande à sa coordination et met en place les mécanismes de contrôle requis à leur application ;
• Met en place et applique les processus relatifs à la circulation/remontée de l’information et à la communication instaurée dans le système de GPFC.

Taches :

• Déposer dans tous les sites et villages les boîtes à suggestions/plaintes où les bénéficiaires peuvent déposer des plaintes anonymes formulées par écrit ;
• Vulgariser dans tous les sites/villages les procédures d’appel à laquelle les bénéficiaires qui n’ont pas été sélectionnés pour les interventions de CARE peuvent avoir recours pour contester une décision ;
• Vulgariser le numéro de téléphone (vert) où les bénéficiaires peuvent appeler pour déposer une plainte anonyme au sujet du projet ;
• S’assurer que les bénéficiaires et partenaires obtiennent des informations de base au sujet de l’organisation et comprennent leurs droits et prérogatives dans le cadre des projets ;
• Mettre toutes les informations essentielles et pertinentes à la disposition des communautés bénéficiaires et autres parties prenantes ;
• S’assurer régulièrement que les bonnes informations sont transmises aux bonnes personnes, et si elles ne le sont pas, d’adapter les méthodes utilisées ;
• Collecter les informations en rapport avec les le MGP communautaire et les enregistrer dans la base de données conçue à cet effet ;
• Rédiger les rapports mensuels de gestion des plaintes ;
• Exécute toute autre tâche assignée par le superviseur.

Profil recherché pour le poste : Assistant Redevabilité, Goré et Moïssala, Tchad

• Avoir terminé l’étude secondaire complétée par un diplôme universitaire de niveau Bac+2 et plus ou d’un diplôme équivalent en sciences sociales, Administration publique, Droit et techniques juridiques ;
• Justifier d’une expérience professionnelle connexe de 3 ans dans le domaine de gestion de plaintes et feedbacks communautaires ;
• Expériences techniques : gestion secrète de base de données, la tenue de dossiers, de registres, gestion de cas, plan de travail ;
• Avoir une solide expérience dans l’animation communautaire ;
• Parler obligatoirement deux principales langues locales (Arabe, Mbaye/Ngambaye, Kaba, Sangho, Foulbé) dans la zone d’implémentation des projets de CARE avec une bonne connaissance opérationnelle de l’environnement culturel Tchadien ;
• Faire preuve d’autonomie, de maturité personnelle et professionnelle et d’aptitude d’écoute et de communication, de capacités de négociation et d’arbitrage ;
• Avoir d’excellentes capacités rédactionnelles en français et une bonne maîtrise de l’outil informatique et les logiciels tels que Word, Excel (Avancé), Power point, Kobocollect ;
• Sens de l’organisation, leadership, sens d’innovation ;
• Être capable de s’adapter à un environnement interculturel ;
• Respecter les buts et principes de l’organisation.

Désirables :

• Qualifications dans le domaine de la gestion de plaintes communautaires ;
• Qualifications dans le développement communautaire ;
• Familiarité avec les approches participatives ;
• Connaissance des approches basées sur les droits et genre sensible.

Poste proposé : MÉCANICIEN DE BASE, FAYA, TCHADHumanité et Inclusion recrute un Mécanicien de Base, Faya, Tchad.
Présentation de l’ONG :
« Indignés face à l’injustice que vivent les personnes handicapées et les populations vulnérables, nous aspirons à un monde solidaire et inclusif, où toutes les différences nous enrichissent et où chacun peut vivre debout.

Le réseau Handicap International change de nom et devient « Humanité & Inclusion ».

HI, Humanité & Inclusion est une organisation de solidarité internationale indépendante et impartiale, qui intervient dans les situations de pauvreté et d’exclusion, de conflits et de catastrophes. Œuvrant aux côtés des personnes handicapées et des populations vulnérables, elle agit et témoigne, pour répondre à leurs besoins essentiels, pour améliorer leurs conditions de vie et promouvoir le respect de leur dignité et de leurs droits fondamentaux.

Présente dans 63 pays, HI met en œuvre des activités au service des populations vulnérables, des populations réfugiées, déplacées et sinistrées, des personnes victimes de blessures et des populations exposées au danger des armes, munitions et engins explosifs. »

Humanité & Inclusion est composée de différentes directions :

5 Directions Géographiques ;
4 Directions Techniques ;
1 Direction d’urgence.
Présentation du programme :
Humanité & Inclusion (HI) est présent au Tchad de façon discontinue depuis les années 1990. HI intervient à N’Djamena et dans le Borkou (Nord), l’Ennedi (Nord Est), à Moundou (Sud) et au Lac Tchad (Ouest).

Les principaux secteurs d’intervention actuels et en lancement sont les suivants :

L’action contre les mines incluant les enquêtes techniques et non techniques, l’éducation aux risques, le déminage, et la dépollution ;
L’assistance aux victimes des mines, restes explosifs de guerre (REG) et engins explosifs improvisés (EEI), personnes handicapées et autres personnes vulnérables ;
La réadaptation fonctionnelle (kinésithérapie, orthopédie, appareillage) ;
L’éducation inclusive ;
L’insertion socio-économique des ménages les plus vulnérables notamment à travers le développement d’AGR, et la formation professionnelle ;
Le développement local inclusif et l’appui à la solidarité communautaire ;
Les projets HI mis en œuvre au Tchad sont actuellement financés par l’Union Européenne, ECHO, la DDC (Coopération Suisse), l’AFD (Agence Française de Développement), et la DDG (Belgique).
La stratégie de HI dans le pays pour 2020 est de poursuivre le développement du Programme à la fois en termes de réponses d’urgence et de projets de développement, ceci en s’appuyant sur ses « cœurs de métier » (l’assistance aux personnes vulnérables dont les personnes handicapées, l’éducation inclusive, l’action contre les mines, la réadaptation physique…) tout en étendant son panel de secteurs pour répondre aux besoins réels et en cherchant des solutions innovantes et pérennes pour le développement socio-économique des plus vulnérables au Tchad.

HI Tchad souhaite en particulier renforcer sa position au sein des bailleurs et du groupe des partenaires techniques et financiers de l’éducation afin de continuer le plaidoyer en faveur de plus d’inclusion et de développer des outils et des nouveaux projets permettant d’améliorer l’accès à une éducation inclusive de qualité pour les enfants du Tchad.

Protection des bénéficiaires :

Humanity & Inclusion (HI) promeut et défend les principes de l’égalité des chances et ses politiques. HI a une approche de tolérance zéro à l’égard de tout préjudice ou de toute exploitation d’un adulte ou d’un enfant vulnérable par un membre de notre personnel, nos représentants ou partenaires. Le recrutement pour tous les emplois de HI comprend, en particulier, la vérification du casier judiciaire, en fonction du niveau de risques et la collecte des références pertinentes. La protection de nos bénéficiaires est notre priorité absolue dans tout ce que nous faisons.

Niveau 2 : le titulaire du poste aura des contacts avec des enfants ou/et des adultes vulnérables soit fréquemment (par exemple une fois par semaine ou plus), soit régulièrement (par exemple quatre jours dans un mois ou plus ou pendant la nuit) parce qu’il travaille dans le cadre de programmes nationaux, ou parce qu’il visite des programmes nationaux, ou parce qu’il est responsable d’application du processus de recrutement ; par conséquent, la vérification du casier judiciaire sera nécessaire (au niveau “standard” en France ou à un niveau équivalent dans d’autres pays).

Description de la mission :

Humanité & Inclusion est présente au Tchad de façon discontinue depuis les années 1990 (précédemment sous le nom Handicap International). HI intervient à N’Djamena et dans le B.E.T (Nord), et le Lac Tchad (Ouest). Des projets sont en  cours de mise en œuvre dans les zones d’intervention à l’Ennedi (Nord Est) et au Logone Occidental (Sud).

Les principaux secteurs d’intervention actuels et en lancement sont les suivants :

• L’action contre les mines incluant les enquêtes non techniques et techniques, l’éducation aux risques, le déminage, la dépollution ;
• L’assistance aux victimes, personnes handicapées et autres personnes vulnérables ;
• La réadaptation physique ;
• L’éducation inclusive en partenariat avec l’ONG COOPI ;
• L’insertion économique des ménages les plus vulnérables à travers le développement d’AGR et d’appui aux groupements.

Le développement local inclusif et l’appui à la solidarité communautaire.

Objectifs du poste :

Le Mécanicien Base est en charge d’assurer une bonne application des procédures  de  sécurité d’Handicap International (HI), la conduite et le suivi du véhicule alloué dans le respect des procédures HI, la maintenance mécanique de la flotte (PL, VL et générateurs). Par délégation de son manager, il ou elle peut être amené (e) à assurer la gestion du carburant pour l’ensemble du parc opérationnel. Il assure aussi la gestion du stock de pièces détachées, effectue les commandes des pièces via la coordination logistique et est responsable de la sécurité de l’enceinte de l’atelier mécanique ainsi que de la sécurité de son équipe. Le Mécanicien Base doit pouvoir remplacer tout chauffeur en cas d’indisponibilité et conduire les voitures si nécessaire.

Hiérarchie/Collaboration :

Basé à Faya, Le Mécanicien Base  travaille sous la supervision  directe du Chargé de Flotte.

Taches et responsabilités :

Responsabilité 1 : Assurer la maintenance du matériel et des véhicules :

Tache :

• Vérifier périodiquement l’état du matériel et des véhicules ;
• Effectuer les réparations nécessaires ;
• Gérer l’entretien du matériel et des outils ;
• Commander les outils et les pièces de rechange nécessaires en l’absence du Responsable d’atelier.

Responsabilité 2 : Contrôler l’utilisation du matériel et des véhicules :

Tache :

• Contrôler la consommation de carburant ;
• Contrôler la durée d’utilisation du matériel et des véhicules ;
• Rédiger un rapport de consommation. 

Responsabilité 3 : Contribuer à une utilisation adéquate du matériel et des véhicules :

Tache :

• Vérifier l’état du matériel et des véhicules après utilisation ;
• Communiquer aux utilisateurs les consignes de maniement du matériel et des véhicules

Profil recherché pour le poste : MÉCANICIEN DE BASE, FAYA, TCHAD

• Étude secondaire ;
• Diplôme en mécanique auto ou expérience équivalente ;
• Permis de conduire B C D E ;
• Minimum 3 ans d’expérience à un poste à Similaire ;
• Avoir une bonne capacité à lire et à écrire couramment le français ;
• Connaissances mécaniques ;
• Compétences en négociation ;
• La connaissance des langues de la localité est un plus.

Attitude et compétences comportementales :

• Autonomie, proactivité et sens de l’initiative ;
• Compétence en négociation ;
• Rigueur, précision et respect de la hiérarchie;
• Ponctualité ;
• Adhésion aux valeurs et Code de conduite de HI ;
• Autonomie et dynamisme.

Qualités personnelles :

• Capacité à travailler en équipe autour d’objectifs définis ;
• Capacité à respecter les autres et à se faire respecter ;
• Capacité à proposer des solutions aux problèmes rencontrés ;
• Capacité à travailler dans un contexte de tension et sous pression.

Expériences (type de postes occupés et durée) :

 Indispensable : Expérience de travail en ONG/Association, Minimum 2 ans d’expérience sur un poste similaire ou équivalent.

Poste proposé : DIRECTEUR DE PROGRAMME (0883),TCHADConcern Worldwide recrute un Directeur de Programme (0883),Tchad
Salaire : 44095 € – 48995 €

Basé dans le pays : Tchad

Titre du poste : Directeur de programme

Type de contrat : Durée fixe à temps plein

Allocation annuelle : 3000 e

Avantages : voir les conditions générales ci-jointes pour les avantages

Date de clôture : 27 mai 2020

About the role :

This is a 24 month, replacement role with unaccompanied terms based in N’Djamena with a salary of €44,095 – €48,995 – Grade 5.

You will report to the Country Director and will line manage Area Coordinator Goz-Beida, Emergency Response Programme Coordinator (Lac); Communication and Advocacy Officer, PSO, M&E Manager and work closely with Country Finance Manager, Base Manager (Goz Beida); HR Manager, Dublin staff (RD, Desk Officer, SAL technical advisors, etc.)

We would like you to start asap.

Your purpose :

Concern has been operating in Chad since 2007 and, following an initial response to the refugee crisis in the East, has further developed its presence in country mainly through integrated programme and by working on the nexus humanitarian-development. Concern is widely recognize in Chad as one of the main actor for resilience programming and is one of the few organisations with a long-term programme to address the root causes of vulnerability. Concern Worldwide has been recently selected as Consortium Lead for a 3-year programme DIZA “Programme de Développement Inclusif des Zones d’Accueil au Tchad”, and is strengthening its work on long-term programming and resilience in the Sila Region as well as in the Lake, where currently has also scaled up its humanitarian intervention to support vulnerable communities affected by the Lake crisis.

As a member of the Senior Management Team (SMT) you will provide leadership in the development and management of the overall country programme, ensuring an integrated multi-sectoral approach in both a development and emergency context. Reporting to the Country Director (CD), take specific responsibility for coordinating and managing the implementation of Concern’s programme in Chad in accordance with relevant policies and the country plan. You will represent Concern to relevant external stakeholders as necessary.

You will be responsible for :

Senior Management role :

Participate in the development/review of Concern Chad’s Country Strategic Plan (CSP) and other strategic frameworks (Preparing for Effective Emergency Response (PEER), Security Management Plan (SMP), Core Humanitarian Standards (CHS) Implementation Plan, etc. in collaboration with all relevant staff and third parties as necessary ;
Participate in the management of the country programmes strategic issues through involvement in decision making and regular participation in SMT and CMT meetings/discussions ;
In collaboration with the CD identify and secure appropriate sources of funding to support current and new programme activities in Chad and in line with the country strategic plan ;
In conjunction with the Area Coordinator(s) and MEAL Manager, ensure that internal and external reporting requirements are met in an effective and timely manner through effective project management and monitoring ;
Take a lead role in ensuring that Concern Chad adheres to international minimum standards of accountability and quality, through the application of the Core Humanitarian Standard (CHS), and other relevant external standards, and internal documents relating to policies and procedures ;
Disseminate organizational learning through documenting case studies, cross-visits, newsletters/bulletins etc.
Programme development and management :

Lead programme development by ensuring the development, in a participatory manner, of high quality Project Concept Notes, Proposals and associated budgets, ensuring adherence to Concern Worldwide PCMS, HCUEP, the Chad CSP, and all relevant global Concern policies & procedures ;
Provide management support to the Area Coordinator(s), Emergency / DRR Manager and MEAL Manager to ensure effective implementation and monitoring of programme activities ;
Ensure and oversee M&E and primary research and analysis is undertaken in a timely and appropriate manner, including overseeing support visits by regional and SAL Advisors and consultants ;
Provide technical and management support to the Area Coordinator, Emergency Coordinator, and PM’s to ensure an ever increased integration of the programme and that an effective multi-sectoral M&E system is developed and implemented efficiently and ensuring that achievements of programme goals and objectives are captured as well as issues/challenges and lessons learned are adequately documented ;
Develop a comprehensive and participatory programme planning and implementation process that includes programme participants, staff, and partners and other stakeholders as appropriate ;
Oversee the development of Concern Chad’s CHS Implementation Plan and other Accountability Frameworks and provide management and technical support to the Programme Coordinators (Goz-Beida and Lac) and other relevant staff in its implementation ;
Ensure the highest standards of mainstreaming (HIV&AIDS and Gender Equality) by implementing Concern policies and best practices in accordance with the local context ;
Ensure new projects are launched with appropriate staff training / induction and agreed programme planning activities (recruitment schedule, procurement plan, etc.) ;
Working closely with other CMT members, ensure any project closures are carried out in compliance with all relevant donor and Concern requirements, working closely with other members of the CMT.
Resource Management :

Work with the Country Finance Manager and the programme budget-holders to ensure close monitoring and appropriate management of relevant budgets & expenditure ;
Ensure that annual programme budgets (and budget revisions) are complete, realistic and comply with relevant Concern and donor requirements ;
Ensure that project proposal budgets are complete, realistic and comply with relevant Concern and donor requirements.
People Management :

Line manage PSO, MEAL Manager, Communication and Advocacy Officer, contributing to their capacity building and career development ;
Provide technical support and on-going on-the-job training and coaching to staff, including in particular a thorough induction at the start of their contract ;
Ensure that all positions have accurate job descriptions and that each member of the team fully understands outcomes which are expected of them, by setting SMART objectives, and that they are aware of the success criteria relating to their work ;
Ensure that all staff are aware of and comply with Concern’s policies and procedures ;
Monitor and review performance and hold staff accountable for meeting the success criteria; give corrective feedback where required and take decisive action in the case of poor performance ;
Identify technical expertise gaps in relevant sectors and help ensure those gaps are filled (through consultants, Dublin advisors and / or the creation of new Concern Chad positions).
Representation :

Stand in for the CD when necessary to represent Concern at relevant government, donor, UN or inter agency meetings ;
Take on the Acting CD role in the CD’s absence from Chad ;
With the CD, contribute to national-level NGO / UN coordination efforts to facilitate effective humanitarian intervention in the country ;
Ensure that Concern is appropriately represented and participates in relevant coordination structures at the field level.
Other :

• Take active measures to address equality issues, particularly relating to gender, in programme as well as in operational (e.g. HR, logistics, etc.) activities ;
• Ensure the highest standards of accountability through ensuring good communication and information sharing within and outside the programme and enabling staff, beneficiary and other stakeholders’ participation at all stages of the project cycle ;
• Be aware of, understand and comply with all of Concern’s policies and procedures (finance, logistics etc.) ;
• Be aware of, understand, comply with and be a model of Concern’s HR policies like Concern’s Code of Conduct and Associated Policies ;
• Ensure that every member of the programmes team is aware of, understands and complies with all of Concern’s policies and procedures ;
• Fully adhere to security protocols and procedures and ensure that all members of the programmes team also do so. Contribute to on-going security management and planning as necessary ;
• Produce strategic analysis and plans for programme expansion, including in a new area, if required ;
• Actively participate in any emergency response if necessary ;
• Undertake other related duties as may reasonably be assigned by the Country Director (the line manager for this role).

Profil recherché pour le poste : DIRECTEUR DE PROGRAMME (0883),TCHADEssential :

• 3^rd level qualification in relevant field humanitarian assistance, development, social sciences or other related professional fields ;
• At least 5 years overseas experience with an NGO with an emphasis on programming and 2-3 years at a senior management level. At least 2 of these years should be in managing a complex and insecure emergency context ;
• Experience of leading and managing a diverse team of senior staff including international staff. Proven strong management ability, including ability to motivate and develop skills of others ;
• Experience of mainstreaming accountability, equality, protection and DRR; ensuring accountability to beneficiaries, staff, partners and other stakeholders; monitoring & evaluation processes, ensuring programme quality ;
• Knowledge of rights based approaches, equality issues and advocacy skills. Strong understanding and commitment to the promotion of equality ;
• Excellent organisational and planning skills. Strong problem solving and analytical skills ;
• Fluent French and English (written and spoken) ;
• Willingness to travel frequently to rural field locations and spend periods of time away from the capital in which the PD position is based and experience fairly basic conditions.

We would also like :

• Work experience in Chad or any Francophone or Sahelian country in Africa ;
• Knowledge of Concern Policies and Programming Approaches ;
• Experience of managing projects transitioning from emergency response to early recovery and development would be an advantage.

Poste proposé : Coordinateur MEAL du Consortium (1027), TchadSalaire : 400003 € – 44449 €

Basé dans le pays : Tchad

Titre du poste : Coordinateur du Consortium MEAL

Type de contrat : Durée fixe à temps plein

Date de clôture : 3 juin 2020

Description :

This is a 30 month (negotiable) role with unaccompanied terms based in N’Djamena. It is at grade 4 and has a salary range €40,003 – €44,449 per annual plus benefits.

 Job Purpose :

Concern Worldwide is the Consortium Lead for a 4-year programme DIZA-Est “Programme de Développement Inclusif des Zones d’Accueil au Tchad dans l’Est du Chad”. Grounded in the triple nexus, its overall objective is to improve the living conditions and the resilience of the local population in areas of high concentrations of refugees and returnees in three provinces in Eastern Chad (Ouaddai, Sila, Salamat).

The Monitoring, Evaluation, Accountability and Learning Coordinator (MEAL Coordinator) is responsible for ensuring high quality programme planning, monitoring, evaluation and learning across the DIZA programme in the Provinces, working in close collaboration with program managers, M&E managers, research partners and the Consortium Coordinator.

Under the responsibility of the DIZA Consortium Coordinator, the MEAL Coordinator will work closely with the other M&E focal points and DIZA staff of consortium partners to ensure effective M&E and quality in the DIZA Programme. While you will be based in N’Djamena, your role involves travel to the three programme provinces.

Main Duties & Responsibilities :

Monitoring and Evaluation : 

• In collaboration with the Consortium Coordinator, design, implement and oversee an M&E system that provides appropriate measures of programme progress against agreed objectives ;
• Oversee the design and lead on the implementation of baseline, midline, and endline surveys for ;
• DIZA and provide support to the Program Managers in reviewing data and how it relates to program activities ;
• Ensure that Concern has robust tracking systems to provide relevant data for donor requirements and for internal learning ;
• Support the implementation of technical surveys working with the relevant Consortium members to ensure good practice in data collection, that staff and agents involved have a good understanding of their roles, and that the data analysis is timely and meaningful ;
• Support the Program Managers in designing harmonized data collection tools by ensuring that these tools meet the requirements of donors ;
• Ensure all aspects of the programme activities adhere to programme quality standards and policies (PM&E, accountability and mainstreaming of gender and protection) in a coherent and integrated manner ;
• Lead the M&E technical committees with the Consortium members ;
• Take the lead on internal evaluations and be the focal point for external evaluations ;
• Provide support to the programme in expanding the use of digital data collection and guidance on the use of DDG (Digital Data Gathering) devices for data collection activities where relevant ;
• Coordinate with the MEAL Coordinator for DIZA-Sud, the programme is the equivalent of DIZA-Est but in the South of Chad and with different organisations ;
• In collaboration with the Consortium Coordinator, prepare detailed and clear documents presenting programme data that can be communicated to external stakeholders ;
• Review and compile consortium reports. 

Research :

• Be the focal point for research partnerships related to DIZA. In particular, provide technical advice and take part in conducting research for DIZA and support surveys for planned pieces of research. Work in collaboration with the consortium members, particularly on aspects pertaining to equality and empowerment of vulnerable groups ;
• Provide support through operational research that supports the conduct of surveys and focus groups as well as other data collection operations. 

Accountability : 

• Ensuring the highest accountability standards through communication and information sharing within and outside the program. Ensure the participation of staff, beneficiaries and other stakeholders at all stages of the project cycle ;
• Support internal and external reporting by ensuring that the consortium is aligned with the highest standards of compliance with donor requirements ;
• In line with Consortium Commitments under the Core Humanitarian Standards (CHS), work closely with Consortium Members to support them and actively encourage community participation during design and implementation of the Complaints Response Mechanism to ensure accountability across the programme ;
• Adhere to the standards outlined in the Code of Conduct (CoC) with Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking Policy and ensure these policies are promoted to teams, partner organizations and beneficiaries.

Learning and Knowledge Management :

• Implement a Results Based Management System of DIZA by ensuring that the data from the programme’s periodic reviews are translated into documented learning that leads to adaptations where necessary and contributes to institutional knowledge ;
• Produce publication-quality documents based on DIZA’s programmatic learning that can be shared with the humanitarian community ;
• Assist the Country Management Team in developing specific papers and reports related to DIZA as needed ;
• Provide support to the Program Managers in the management of the program and supporting files (hard copy and digital). Provide guidance and support to all staff regarding file storage protocol and archiving both digital, paper and server usage.

Capacity Building :

• Ensure needs-based training on M&E tools is provided for Consortium members so teams can implement their M&E plan effectively. Expose staff to a range of M&E methodologies for the collection of both qualitative and quantitative data ;
• Ensure that knowledge of approaches filters down to front line staff and partners ;
• Work with programme management to support them in applying lessons learnt, follow up on progress and provide continual support ;
• Ensure consortium members have fundamental PM&E knowledge, skills, attitudes and practices. 

Profil recherché pour le poste : Coordinateur MEAL du Consortium (1027), Tchad

• Master’s degree in Development or Humanitarian Studies or in a similar field ;
• A minimum of 3 years’ overseas experience in monitoring and evaluation activities for donor-funded initiatives, emphasis on impact and theories of change experience ;
• Strong analytical skills and understanding of all aspects of quality programming ;
• Demonstrated experience of developing and managing different project cycle M&E steps and processes (M&E plans, logical frameworks, base and end-line surveys, mid-term and final evaluations, etc.) ;
• Demonstrated experience in applying quantitative and qualitative methodologies ;
• Ability to translate M&E concepts into practical methods and tools for teams in the field ;
• Excellent communication skills (written and spoken) and significant experience in reporting to institutional donors in both French and English ;
• Proven Experience of managing coordination mechanisms with multiple stakeholders, preferably within a consortium structure ;
• Strong interpersonal skills and ability to work under pressure ;
• Knowledge of Digital Data Gathering (DDG).

Desirable :

Special Skills, Aptitude or Personality Requirements :

• Ability to build productive working relationships with multicultural and multidisciplinary teams ;
• Ability to organize and prioritize workload ;
• Initiative and creativity, both individually and working in team ;
• Positive attitude of can-do, solution-oriented ;
• Excellent writing and proofreading skills ;
• Ability to cope with stress and to work under pressure to strict deadlines ;
• Excellent knowledge of Microsoft Office.